Shipping
We use USPS Ground Advantage™ for all our shipping needs to ensure your orders are delivered within 2-5 business days with USPS Tracking® included at no extra cost. Once your order is shipped, you will automatically be notified with the tracking details. This reliable and efficient service guarantees that your Red Wolf Gun Oil, Gun Cleaner, and other products will arrive promptly and securely.
Returns and Refunds
At Red Wolf Defense, we offer a satisfaction guarantee on all our products! If you're not completely satisfied, you can return your items within 30 days of purchase for a full refund. Here’s how to initiate a return:
- Contact Us: Send an email to info@redwolfdefense.com with the following information: Order number, Reason for return, Any additional details or photos, if applicable
- Return Instructions: We will provide you with the return address and any additional instructions.
- Ship the Item: If required, carefully pack the item and ship it back to us. A shipping label will be provided to you.
- Refund Processed: Once we receive and inspect the returned item, we will process your refund within 3-5 business days. Credit card refunds typically show up within 3-7 business days after processing, depending on your financial institution.
Important Notes:
- Returns must be made within 30 days of purchase.
- Items do not need to be unused, but must not be excessively used.
- We do not reimburse shipping costs for returns.
By offering a clear and fair return policy, we aim to ensure our customers are always satisfied while maintaining sustainable business practices.